Procurement & Partnership
What is your warranty policy for commercial products?
Yakeen Lighting provides 3–5 years warranty on commercial LED products, covering LED chip failure, driver malfunction, and manufacturing defects with free replacement parts.
Our warranty is one of the strongest in the industry. Here's exactly what's covered:
- 3-year standard warranty on all commercial LED products (downlights, panels, spotlights)
- 5-year extended warranty available for high-end projects and premium product lines
- Coverage: LED chip degradation beyond L70, driver failure, housing defects, finish degradation
- Replacement parts shipped free of charge via express to minimize project downtime
- Warranty claim process: photo/video evidence → evaluation → replacement shipped within 7 days
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